The fees paid for participation in the program will be refunded if the student withdraws, provided the following conditions are met:
- The student must have an emergency and compelling circumstance that prevents him from attending the program, documented in an official document, such as a health problem that prevents him from attending, or a first-degree death.
- Taking into account paragraph No. (1), it is required that the apology request be submitted by the student or his guardian one week before the start date of the program.
- Taking into account paragraphs No. (1) and (2), 10% of the specified financial contribution for participation in the program will be deducted, provided that the refunded amount is not less than (150) riyals.
- The refund request for the program must be made by contacting customer service through 920014025
- If the refund is approved, please note that the process of completing the financial transaction and transferring the contribution amount after deducting a 10% fee to the beneficiary’s account will take up to (6) weeks from the date of approval of the request.
- To settle any financial entitlements related to the program, the participating student is required to update their banking information through the Mawhiba website within a period not exceeding (30) days from the end of the program. Failure to update the banking details within the specified period shall forfeit the student’s right to claim any compensation or financial amounts related to their participation in the program, and in such case, the Foundation shall not be legally obligated to disburse those entitlements.
Taking into account the above paragraphs, if the student withdraws, fails to complete the program during the implementation period, they will not be entitled to a refund of the fees